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Status

All systems operational

Updated just now

Performance metrics

All statistics cover the last 90 days. Click any card to see more.

Customer satisfaction score (CSAT)

Customer satisfaction exceeds 90%.

90%

View 12-month history

Customer satisfaction score (CSAT)

Customer satisfaction exceeds 90%.

Current value

90%

12-month history

89%91%92%MarAprMayJunJulAugSeptOctNovDecJanFebMarAprMayJun
Last updated 3 July 2026

Time to onboard employees

On average, onboarding new employees takes 3–4 days.

3 days

View 12-month history

Time to onboard employees

On average, onboarding new employees takes 3–4 days.

Current value

3 days

12-month history

2.4 days2.9 days3.4 daysAprMayJunJulAugSeptOctNovDecJanFebMarAprMayJun
Last updated 1 July 2026

First response time (chat)

We typically reply to new chat queries within 52 seconds.

52 seconds

View 12-month history

First response time (chat)

We typically reply to new chat queries within 52 seconds.

Current value

52 seconds

12-month history

44 secs52.5 secs61 secsMarAprMayJunJulAugSeptOctNovDecJanFebMarAprMayJun
Last updated 3 July 2026

Time to process contract changes

Requests to update employment contracts are typically completed in under 2.1 days.

2.1 days

View 12-month history

Time to process contract changes

Requests to update employment contracts are typically completed in under 2.1 days.

Current value

2.1 days

12-month history

0.5 days1.3 days2.1 daysJunJulAugSeptOctNovDecJanFebMarAprMayJun
Last updated 1 July 2026

System components

ComponentUptimeStatusLast updated
Website100% uptimeAll systems operationaljust now
Platform100% uptimeAll systems operationaljust now
API99.97% uptimeAll systems operationaljust now

Service history

See complete service history
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Copyright © 2026. Remote Technology, Inc. All rights reserved.

Figures on this page are derived from internal data compiled from our existing customer base; the speed estimate assumes a standard onboarding period of 30 days while Remote’s mean onboarding time is 2.3 days.

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