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Service status

All systems operational

Updated just now

Service performance metrics

All statistics reflect the last 90 days. Click any card to view additional details.

Customer satisfaction (CSAT) score

Customer satisfaction exceeds 90%.

90%

View 12-month history

Customer satisfaction (CSAT) score

Customer satisfaction exceeds 90%.

Current value

90%

12-month history

89%91%92%MarAprMayJunJulAugSeptOctNovDecJanFebMarAprMayJun
Last updated 3 July 2026

Employee onboarding time

On average, onboarding new employees takes between 3 and 4 days.

3 days

View 12-month history

Employee onboarding time

On average, onboarding new employees takes between 3 and 4 days.

Current value

3 days

12-month history

2.4 days2.9 days3.4 daysAprMayJunJulAugSeptOctNovDecJanFebMarAprMayJun
Last updated 1 July 2026

First response time (chat)

Our average response time to new chat enquiries is 52 seconds.

52 seconds

View 12-month history

First response time (chat)

Our average response time to new chat enquiries is 52 seconds.

Current value

52 seconds

12-month history

44 secs52.5 secs61 secsMarAprMayJunJulAugSeptOctNovDecJanFebMarAprMayJun
Last updated 3 July 2026

Time to process contract changes

Updates to employment contract requests are typically completed in under 2.1 days.

2.1 days

View 12-month history

Time to process contract changes

Updates to employment contract requests are typically completed in under 2.1 days.

Current value

2.1 days

12-month history

0.5 days1.3 days2.1 daysJunJulAugSeptOctNovDecJanFebMarAprMayJun
Last updated 1 July 2026

System components

ComponentUptimeStatusLast updated
Website100% uptimeAll systems operationaljust now
Platform100% uptimeAll systems operationaljust now
API99.97% uptimeAll systems operationaljust now

Service history

See complete service history
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Copyright © 2026. Remote Technology, Inc. All rights reserved.

Figures on this page are derived from internal data compiled from our current customer base, and the assumed speed reflects that standard onboarding can take 30 days whereas Remote’s average onboarding time is 2.3 days.

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