What JXX Insurance learned from simplifying global hiring with Remote
Trusted by more than 5,000 contractors nationwide, JXX Insurance specialises in providing fast, affordable insurance solutions with same-day coverage and certificates. To meet growing demand, JXX opened a legal entity in Mexico to manage its customer service operations.
International entity headaches and HR overload
Trusted by more than 5,000 contractors nationwide, JXX Insurance specialises in providing fast, affordable insurance solutions with same-day coverage and certificates. To meet growing demand, JXX opened a legal entity in Mexico to manage its customer service operations.
As the business scaled, the administrative and compliance demands of operating a foreign entity became difficult to manage. The Mexico-based team experienced recurring payroll issues, stemming from frozen business accounts that required in-person visits to resolve. Tax reporting also became more complex because of the foreign entity ownership status and a growing U.S.-based team. At one point, nearly 40% of JXX president Jon Grijalva’s time was spent managing HR and payroll tasks across borders.
“Managing paperwork for an entity that exists solely to process payroll is not a strategic use of time or resources. Switching to Remote enabled us to refocus on what really drives the business.”
Jon Grijalva, president, JXX Insurance.
It can be easy: a smarter way to scale
JXX began evaluating options to streamline operations, including restructuring the entity or outsourcing administrative work. Remote’s Employer of Record (EOR) model made it possible to support international employees without managing a foreign entity, providing a more scalable, long-term solution. Key benefits included: Legal employer infrastructure in Mexico without the need for a local entity Full compliance with labour laws, tax requirements, and payroll operations Transparent pricing with clear return on investment A unified platform for managing both U.S. and international teams Responsive onboarding and compliance support from a single partner
“Before working with Remote, the Employer of Record model wasn’t on our radar as a viable option. Once we understood the value, it was clear we should have started here.”
Jon Grijalva, President, JXX Insurance
The power of one partner
With Remote's support, JXX closed its Mexican entity and successfully transitioned its team members: Remote became the legal employer, taking responsibility for payroll, benefits, tax filings, and compliance. The Remote team also guided JXX’s team members through the change, ensuring clarity on local taxation, expenses, and benefits.
After seeing better HR workflows in action, JXX expanded its use of Remote to include its U.S.-based team members. This move created a single system for workforce management and removed the need for third-party accountants or in-house compliance monitoring.
“For U.S. hiring, it started to feel like we were managing 50 different countries. Each state has its own requirements — federal, state, county, and even city-level tax rules. Remote removed all this HR burden for us and gave us one platform to manage everything, effortlessly.”
Jon Grijalva, President, JXX Insurance
Simpler hiring, less admin, and more room to grow
By running their entire workforce on the Remote platform, JXX reduced admin load, brought down costs, and gave leaders the freedom to think beyond payroll and processes. Their key wins included:
Freed up 40% of leadership time to actually focus on growing the business
Hired 36% more people without expanding internal HR resources
Kept everything above board with compliance, no matter where they hired globally
Launched another venture with Remote handling hiring from day one
Today, JXX Insurance runs with more focus and fewer distractions. What started as a way to simplify international payroll is now how they manage HR admin across markets. With Remote handling the admin, they’re free to grow — without getting tangled in red tape.